Guest reviews of Pear Tree Inn St. Louis Near Union Station
Here you can find verified reviews our users posted on this website
Lisa
3 months ago
The hotel has free parking, which is a big plus for staying downtown. Elevators were slow; one was out of service during our stay. The complimentary breakfast had a decent variety. Our room was clean but could use some updates. Overall nice for a quick visit.
Paul
6 months ago
Exceptional staff. They truly make you feel like family. The atmosphere is welcoming, and the food is decent. Loved the spacious rooms, complete with a microwave and fridge. air conditioning needs improvement. Our first room was too warm and had a lingering odor. The second room cooled down better but required attention to details, such as loose faucets. Breakfast could use more variety over multiple days. While I appreciate the effort to refund our first night due to inconveniences, some issues should have been addressed proactively. there's potential here – just need to address the maintenance and service consistency.
Michael
7 months ago
Comfortable room, comfortable staff who were exceptionally helpful in accommodating my request for a lower floor due to my ankle injury and ensured our stay included free breakfast that was very good.
Didn’t dislike anything about the property.
Kevin
7 months ago
Good pick for a little getaway in Saint Louis with good value for price. Location was great.
Marjorie
7 months ago
During my stay, I loved that I could see the Ferris wheel at Union Station right from my window, and the stunning Gateway Arch was just a short walk away, making it so easy to step out and enjoy everything the city has to offer, like the City Museum only about 1.5 km away and Kiener Plaza about 800 meters from the hotel; plus, the staff was incredibly friendly and attentive, and breakfast had plenty of delicious options. I do wish the cleanliness in some areas could be improved, but it didn’t take away from the fantastic experience of my weekend strolls.
Paul
7 months ago
The staff is super friendly and goes out of their way to help. Breakfast is awesome, and I loved chatting with the night security guard—such a nice guy!
Our room had some cleaning issues and was a bit outdated.
Penelope
7 months ago
Staff was very friendly and helpful. The room cleanliness could use some improvement. Good breakfast options and free parking are a plus.
Warren
7 months ago
We loved how easy it was to stroll to nearby spots like Busch Stadium, just a 10-minute walk away, and we enjoyed the vibrant atmosphere as we made our way to the City Museum and various restaurants like Lombardo's Trattoria and Maggie O'Brien's, all just a few steps from the hotel; the friendly staff and comfortable rooms really made our stay enjoyable and convenient, with nice amenities like a breakfast and pool available. But the check-in process could use some organization as we experienced a bit of a crowd when we arrived.
Frederick
8 months ago
I had a wonderful experience at Pear Tree Inn, particularly enjoyed the hearty breakfast and the attentive staff. The location is ideal for exploring downtown, and the free parking is a bonus. While some amenities need upgrades, the overall atmosphere made for a pleasant stay.
Norman
8 months ago
The place felt really sketchy from the start, with questionable characters hanging around. Our room wasn't clean—there were hairs in the bed and the shower was gross. Honestly, it was so uncomfortable that I couldn’t wait to leave.
Malcolm
9 months ago
The room was super clean and exceeded my expectations for the price. The bed was comfortable, and I appreciated the temperature control for a perfect night's sleep. the shower was quite small and could be uncomfortable for some. There was a faint smoke smell when we arrived, but the staff promptly addressed it. I would have liked more counter space in the bathroom for toiletries. The convenience of free parking and the shuttle service was excellent.
David
9 months ago
One positive aspect was the helpful staff, particularly Quincy at the front desk, who was attentive and accommodating during our check-in process. The location of the hotel was convenient, with free parking available, and we also enjoyed the on-site restaurant. there were some areas that could be improved. Our room initially was not made up properly, but after requesting a change, the third room we were given was great. The room felt a bit cramped, especially the narrow entryway and small bathroom. there was a strong smell of smoke in our designated non-smoking room, although the staff did address this promptly upon notification. there were some issues with the billing process. Despite paying cash upon check-in, we were charged an additional amount on our credit card without prior notice, which caused confusion and inconvenience. The lack of communication within the hotel regarding room reservations led to a lengthy check-in process and an erroneous charge for an extra room. Despite these drawbacks, the staff, especially Shyann and Stephanie, went above and beyond to assist us, showcasing excellent customer service. They even helped us find alternative accommodations when needed. the cleanliness of certain areas, such as the ceiling above the shower and the presence of flies near the vending machines, could be improved. the Pear Tree Inn has its strengths in terms of location and service quality, but there are clear areas for enhancement in terms of room maintenance, communication, and billing transparency.
Nick
10 months ago
Great location and comfy beds. Wi-Fi was spotty, though.
William
10 months ago
The beds were super comfortable, and I slept like a baby! The staff was incredibly friendly and went out of their way to help us. Plus, the outdoor swimming pool was the perfect place to unwind after a long day!
Totally recommend! 💖🌊
Thomas
10 months ago
The bed was incredibly comfortable, and the location was ideal. Staff members were exceptionally friendly, making check-in easy and enjoyable. The complimentary snacks and drinks were a nice touch, though I wish I'd known about them earlier. Unfortunately, the confusion around my reservation led to a frustrating check-in process, and charging us for an unneeded room was baffling. Parking options were limited, and cleanliness could have been better—my room had some issues. Still, the positive interactions and decent amenities made the stay valuable despite the hiccups.
Kate
11 months ago
The staff was super friendly and my kids had a blast. Free snacks and breakfast were great, and the location was perfect for seeing the sights.
It wasn't exactly a bargain, but the service made it worth it.
Gilbert
1 year ago
exceptional staff, great location, enjoyable stay
Robbie
1 year ago
The check, in staff provided excellent service, ensuring a smooth experience. The rooms were clean, comfortable, and well, maintained. Plus, the hotel's prime downtown location allowed easy access to various attractions, making it convenient for a city trip.
The restaurant attached to the hotel had inconsistent hours, leading to disappointment. Some maintenance issues like non, functioning heaters and outdated decor were noted, impacting the overall experience.
Vincent
1 year ago
Walking distance to attractions and flexible meeting space. I enjoyed the free breakfast and evening Kickback to manage my growling stomach. The pool lift accommodates all guests. The staff handled details superbly.
Parking was a headache, just what I needed.
Terry
1 year ago
Great location near attractions. Long waits for the elevator were frustrating.
Jenny
1 year ago
After exploring the zoo , we checked out the dope dome screen film. The staff hooked us up with Zoo Family Passes and omg, the hotel even gave us 3 free drinks and chips at the evening party! Can't wait to come back!
Wish they had a more bumpin' nightlife scene nearby for us young peeps.
Alex
1 year ago
Great breakfast selection, strong and consistent WiFi, clean rooms, comfortable bed and pillows, and convenient location for nearby attractions.
Felt right at home, no complaints whatsoever.
Shane
1 year ago
Our family enjoyed a fun-filled day at the Saint Louis Zoo, exploring diverse animal exhibits and the exciting Emerson Zooline Railroad. The hotel's convenient location off the highway made it easy to access the zoo, adding to the enjoyment of our trip.
My wife says that a children's play area at the hotel would enhance the family experience.
Anthony
1 year ago
Had a great xmas stay at a hotel in St Louis! Enjoyed a tasty breakfast with a lovely view. The staff were super friendly and the rooms were clean and comfy. Also, the customer service was top-notch, making check-in a breeze.
Some areas need improvement. Unfortunately, a lack of communication about complimentary items was disappointing.
James
2 years ago
Our first stay at this hotel was a pleasant surprise. The free parking and hot breakfast were a bonus, making our stay hassle-free. The location was perfect, giving us easy access to all the attractions we wanted to visit in St. Louis. The hotel even offers a shuttle to sporting events and an ideal location for future MLS soccer matches. The beds were clean and comfortable, and the linen was fresh. The highlight for me was the hot tub, which provided me with a much-needed escape. The staff did a fantastic job keeping the breakfast selection hot and fresh. We also loved the happy hour with free wine, beer, soft drinks, and snacks in the evening. It was a great way to relax and spend quality time with our family.
The cleanliness of the room. The room definitely needed to be updated.
David
2 years ago
clean - comfy rooms, and free breakfast options. the staff offers local insights and great customer service. close to downtown attractions. really enjoyed the hot breakfast.
Strongly recommend
Allan
2 years ago
we had a wonderful stay at Pear Tree Inn St Louis Near Union! the breakfast was great with more options than expected, and the staff serving breakfast was exceptionally kind. the front business center was helpful for finding things to do in the area, and the location was perfect, just 5-10 minutes from everything we wanted to see. the room was cozy and the view was incredible!
Nothing i didn't like to be fair 😊
Richard
2 years ago
We had a great stay at the hotel, especially enjoyed the complimentary breakfast and afternoon drinks. The location was convenient for our sightseeing and the staff was friendly. The washer and dryer on the 2nd floor also came in very handy. we'll recommend this hotel.
Good
